Privacy Policy

At Antyeshti, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard information about you in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all visitors, clients, and users of our website (https://antyeshti.com) and any related services we provide.

1. Information We Collect

We may collect and process the following personal data:

• Personal details – such as your name, email address, phone number, and address.

• Service information – details relating to funeral planning, preferences, or other specific requirements.

• Communication data – information shared through email, contact forms, or telephone conversations.

• Technical data – including your IP address, browser type, operating system, and website usage statistics.

• Cookies – small files stored on your device to enhance functionality and analytics.

2. How We Use Your Personal Data

We use your data to:

• Provide and manage funeral and related services you request.

• Respond to your enquiries and communicate regarding arrangements.

• Improve our services, website functionality, and user experience.

• Meet legal, regulatory, and contractual obligations.

• Send service-related updates or information, where you have consented.

We do not sell, rent, or exchange your personal information with third parties for marketing purposes.

3. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

• Contractual necessity – to fulfil our obligations in providing funeral services.

• Legal obligation – to comply with applicable laws and record-keeping requirements.

• Legitimate interests – for business administration and service improvement.

• Consent – where you have specifically agreed to us using your data (for example, receiving updates).

4. Data Security

We take appropriate technical and organisational measures to ensure your information is secure, including:

• Secure servers and encrypted data storage.

• Restricted access to authorised personnel only.

• Regular reviews of data handling and security procedures.

Despite our best efforts, no system can guarantee absolute security, but we strive to protect your information to the highest reasonable standard.

5. Data Retention

We retain personal data only for as long as necessary to provide our services, meet legal obligations, or resolve disputes. When data is no longer required, it will be securely deleted or anonymised.

6. Sharing Your Information

We may share your information with trusted service partners solely for operational purposes — for example, florists, crematoria, or transportation providers — to fulfil service requests.
All partners are contractually required to handle your information securely and in accordance with data protection laws.

We may also disclose information if required by law, court order, or to protect our rights.

7. Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality and analyse usage.
You can control or disable cookies in your browser settings.
For more details, please refer to our Cookie Policy.

8. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

• Access – request a copy of your personal data.

• Rectification – correct any inaccurate or incomplete information.

• Erasure – request deletion of your personal data, where legally permissible.

• Restriction – limit how we process your data in certain circumstances.

• Data portability – obtain your data in a usable format for transfer.

• Objection – object to processing based on legitimate interests.

• Withdraw consent – where processing is based on your consent.

To exercise any of these rights, please contact us using the details below.

If you are not satisfied with how we handle your data, you may lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.

9. Contact Us

If you have any questions or requests relating to this Privacy Policy or your personal data, please contact:

Antyeshti Funeral Services
Email: support@antyeshti.com
Phone: +44 20 7946 0000
Website: https://antyeshti.com
Address: 123 Serenity Avenue, London, United Kingdom

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised “Last Updated” date.

Please review this policy periodically to stay informed about how we protect your information.